1. Information We Collect
We collect the following information through the API for the purposes of chat management:
- UserID: Identifying code provided by SRG Global for internal usage.
- Chat Content: Messages exchanged or stored via the chat interface.
- Timestamp: Date and time when each message is logged.
2. How We Use Your Information
The collected data is used solely for the following purposes:
- Message Storage and Retrieval: Store and retrieve chat history to support employees with chat-related queries.
- Internal Communication: Facilitate project coordination and internal knowledge-sharing among authorized employees.
- Service Improvement: Analyze stored chat data to improve the quality of our services.
3. Data Sharing and Disclosure
We do not share, sell, or disclose your personal information to third parties, except in the following situations:
- Internal Sharing: Authorized employees of SRG Global can access chat logs for relevant purposes.
- Legal Obligations: We may disclose information if required to comply with legal obligations.
4. Data Storage and Security
We take reasonable steps to ensure that your data is securely stored and protected from unauthorized access or misuse. Our API uses secure protocols, and all communications are encrypted in transit.
5. Data Retention
We retain chat logs for as long as necessary to fulfill the purposes outlined in this policy. Users may request deletion of stored chat history through authorized SRG Global channels.
6. User Rights
As a user, you have the following rights:
- Access and Correction: You may request access to your stored chats and request corrections if needed.
- Deletion: You may request deletion of chat history if it is no longer necessary for business purposes.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be communicated through our internal communication channels and will take effect immediately upon posting.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: